ESM Overview
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Balanced Scorecard Software ... as a Service
Start Executing on Your Strategy Today With the World's First On-Demand Strategy Execution Platform
The Executive Strategy Manager
(ESM) is a web-based software application that takes you
step by step through both the construction of, and reporting on, Balanced Scorecards
and strategy maps. The only application built and managed by the creators of the
Balanced Scorecard, Drs. Robert S. Kaplan and David P. Norton, the ESM will help you create strategic
alignment and execute strategy at the corporate, division, and individual level.
The Executive Strategy Manager allows for better meeting management by enabling
you to communicate your corporate strategy and identify the key performance
drivers at all levels of your organization. It is designed to help your
organization quickly get started with the Balanced Scorecard (through structured
coaching, templates, and processes), then grow with your organization as the
Balanced Scorecard program matures.
Learn more about how the ESM compares to other dashboarding utilities.
The Only Strategy Execution Platform by the Creators of the Balanced Scorecard - Drs. Robert S. Kaplan and David P. Norton
Palladium pioneered the On-Demand Strategy Execution delivery model in 2000, with the first release of the BSC Online Design Center.
The Executive Strategy Manager (ESM) is the latest release of this application, which builds on over 15 years of expertise in helping organizations execute their strategy.
The ESM not only embraces the BSC concept, it's built on it. Our design wizards, best practice libraries, and coaching modules guide you through the rapid construction of your scorecards. The design area is a simple interface where you click on a template to add perspectives, themes, objectives, measures, initiatives, and milestones. The strategy map designer allows you to drag and drop your scorecard elements to create dynamic and meaningful strategy maps. This interface has been perfected over thousands of scorecard implementations here at Palladium. Your dedicated ESM account manager is always just a click or phone call away.
Align Your Organization for Strategic Success
Organizations which have successfully made strategy execution a core competency have turned to the ESM to support their efforts in aligning
firm-wide strategic priorities. The ESM helps manage the process of codifying the enterprise value proposition, translating that into an enterprise
scorecard and then cascading that scorecard down to functional and business unit areas. Imagine the power of viewing your entire organization's strategy on one page. The ESM alignment tab does exactly that!
Additionally, once the organization's alignment framework has been developed, the ESM features tools which aid in the process of enterprise
reporting, helping to answer questions such as, "How do our business units contribute towards achieving our customer value proposition?" or
"What support unit synergies can we create to positively impact organizational efficiency?"
The ESM also serves as a communication tool, allowing organizations to share any subset of information with interested parties, both internal and external. Because we never charge by user, hundreds of employees often have access to their organizations strategy, creating a healthy and sustainable reporting environment.
Simple "Meeting View" Optimized for Online Strategy Review Meetingss
The Executive Strategy Manager provides your organization with the ability to manage its Balanced Scorecard and review the execution of its strategy in an easy-to-navigate, web-based reporting system.
At the heart of the strategic management process is the strategy review meeting. ESM contains a meeting view interface that integrates all of the necessary information to conduct an effective strategic review and gain consensus on clear strategic decisions.
The meeting view includes the following customizable views:
From the meeting view, scorecard managers and editors can directly edit their charts and performance reviews, allowing for quick and efficient management of strategic information. Navigation is multi-directional, allowing users to drill across scorecards into related elements, down into linkages formed with cascaded scorecards, and through reports over time. Page layouts can be exported directly to PDF for offline review or dissemination. All of these functions can easily be performed by non-technical users.
Quick update interface to streamline the reporting process
Palladium understands the power behind a well executed strategy. ESM incorporates the necessary features to not only make the data collection process simple but to also make it sustainable. End user feedback over the past 10 years has guided the evolution of the ESM into the finely tuned and efficient application that it is today.
The ESM team recognizes that you still have your "day job" in addition to managing strategy so we simplified the reporting process through a quick update interface where you can copy data forward into a future reporting period, edit data that's been sourced into the ESM, and keep tabs on action items assigned to you. Your strategy can be updated in the matter of minutes with a couple of mouse clicks.
Start Executing Strategy Today with the World's First On-Demand Strategy Execution Platform
At the end of the day it all comes down to execution. The ESM is not the silver bullet but it is an excellent process support application to facilitate the rapid creation, cascade, and reporting of Balanced Scorecards and strategy maps. By combining the ESM with the right people and processes, your organization is well on its way to a successful implementation.
Users can be confident that the ESM will help you build the foundation of a strategic management system based on the Palladium Execution Premium Process™
(XPP). As outlined in the XPP, the ESM supports the strategy development, translation into scorecards, cascade of those scorecards, linking it to operational platforms, monitoring and adapting the strategy to keep it "ever green."
The ESM application is well positioned to sit as the core strategy management application within your organization. Depending on your organization's size and reporting requirements, the ESM can stand alone or layer on top of your operational management/CPM type applications already running.
As Drs. Kaplan and Norton advocate, strategy review meetings must be focused on the strategy and run separate from operational review meetings. But the Drs. also advise organizations to link strategy to operations. So how should this play out in the structure of an application?
The ESM platform offers organizations the ability to link strategic elements to dashboards, key processes, external data files and databases that manage these operational processes thereby keeping executives attention on the strategy yet in the context of the operations. The meeting management interface provides the opportunity for drilling into operations if absolutely necessary. Many organizations do not handle the delicate balance of strategy and operational reporting well today. ESM is changing the way strategy is executed in organizations today.